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      <image:caption>MAS Sales Enablement</image:caption>
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      <image:title>Projects - Multiple Award Schedule (MAS) Sales Enablement Assets</image:title>
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      <image:caption>Compliance and Risk</image:caption>
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      <image:title>Projects - Multiple Award Schedule (MAS) Sales Enablement Assets</image:title>
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      <image:title>Projects - Multiple Award Schedule (MAS) Sales Enablement Assets</image:title>
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      <image:title>Projects - Multiple Award Schedule (MAS) Sales Enablement Assets</image:title>
      <image:caption>Support Services</image:caption>
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      <image:title>Projects - Multiple Award Schedule (MAS) Sales Enablement Assets</image:title>
      <image:caption>Objection Handlers</image:caption>
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      <image:title>Projects - Multiple Award Schedule (MAS) Sales Enablement Assets</image:title>
      <image:caption>Next Steps</image:caption>
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      <image:title>Projects - Multiple Award Schedule (MAS) Sales Enablement Assets</image:title>
      <image:caption>Thank You</image:caption>
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      <image:caption>contact page: michelle.olesky@gmail.com</image:caption>
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      <image:title>Projects - Automation &amp; Platform Migration</image:title>
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      <image:title>Projects - Automation &amp; Platform Migration</image:title>
      <image:caption>Goal</image:caption>
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      <image:title>Projects - Automation &amp; Platform Migration</image:title>
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      <image:title>Projects - Automation &amp; Platform Migration</image:title>
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      <image:title>Projects - Automation &amp; Platform Migration</image:title>
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      <image:title>Projects - Automation &amp; Platform Migration</image:title>
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    <lastmod>2025-12-12</lastmod>
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      <image:title>Projects - Email Marketing Program</image:title>
      <image:caption>Email Marketing Program Case Study Title Slide with Teal graphics and Email icons</image:caption>
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      <image:title>Projects - Email Marketing Program</image:title>
      <image:caption>Email Marketing Program Case Study Overview Slide with Graphics and text: I led the modernization of email marketing operations supporting 15+ business units, including federal SaaS purchasing systems. This included managing the production and launch strategy for 500+ annual campaigns, mapping processes, redesigning workflows, implementing automation, ensuring client and leadership communication, and directing a 5 person team of creative contractors. My work enabled federal buyers to complete compliance training, understand regulatory updates, and access procurement platforms efficiently and reliably.</image:caption>
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      <image:title>Projects - Email Marketing Program</image:title>
      <image:caption>Email Marketing Program Challenge Slide with graphics and three small circular photos of digital dollar signs, Gantt charts, and a cyber security lock to the right side of the slide. Text: FAS oversees 32 million+ products, $79B+ in annual purchases, and multiple SaaS procurement platforms requiring ongoing buyer training, certifications, and regulatory updates. My team owned the email engine powering this ecosystem... But the legacy marketing workflow was: Manual and inconsistent Difficult to scale Dependent on outdated automation Not built for enterprise-level reporting or insights At the same time, FAS was transitioning from Eloqua to Salesforce Marketing Cloud for security reasons—a high-risk migration affecting 500+ annual campaigns tied directly to buyer readiness.</image:caption>
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      <image:title>Projects - Email Marketing Program</image:title>
      <image:caption>Email Marketing Program Role Description Slide with graphics and 4 cards detailing duties. Cards are headed with the following: Project Management; Product Owner; Stakeholder &amp; Client Management; Quality, Governance &amp; Compliance. Text at the top of the page is: My Role: As Program Manager for the email marketing program, I owned everything from intake to launch—including process design, QA, reporting, and stakeholder communication. I also took over the role of Product Owner partway through the multi-million dollar development project implementing new customized CRM automations and migrating marketing platforms.</image:caption>
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      <image:title>Projects - Email Marketing Program</image:title>
      <image:caption>Email Marketing Program Framework Slide with graphics circular arrow path depicting the Email Marketing Campaign Lifecycle in 5 separate color arrows starting with Plan Sprint; Design Tasks; Build Work; Test Quality; and finishing with Deliver Value. There are cards detailing how those phases apply to this program to the right of the arrow circle.</image:caption>
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      <image:title>Projects - Email Marketing Program</image:title>
      <image:caption>Email Marketing Program Impact and Demonstrated Skills Slide with graphics photo of people in a meeting reviewing charts and using a calculator. The text is : Impact: 50% reduction in manual operational effort through automated workflows 500+ campaigns coordinated annually with improved delivery and accuracy 55% registrant → attendee conversion rate on marquee programs 132,000+ CLPs allocated through automated training pathways 87% of registrants traced back to email campaigns Achieved “highest possible performance rating” in first 8 months Key Product &amp; PM Skills Demonstrated: Requirements gathering &amp; user story creation UAT leadership &amp; cross-functional alignment Workflow automation &amp; process design Data flow mapping &amp; technical troubleshooting KPI and performance analytics Stakeholder management &amp; communication Roadmap prioritization &amp; agile management</image:caption>
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